The best insurance for you, from hepster
With our bicycles and e-bikes, you can easily cover all your daily commutes and leave the car at home. Unfortunately, these popular two-wheelers are also prone to damage. Even a minor accident or fall is enough to damage bicycles, and especially e-bikes with their sensitive electronics. The result: lengthy repairs and high costs. At the same time, (e-)bikes are very popular targets for thieves.
To protect you and your bike from the financial consequences of damage or theft, our insurance partner hepster has developed powerful and comprehensive bicycle and e-bike insurance policies that cover you and your bike in case of damage, theft and wear and tear.
Exclusively for you: With the code "HEP5FS24" you save 5% directly on your insurance!
To find the right insurance for you, first decide which solution is suitable for you based on your permanent residence in Germany or Austria.
The highlights of hepster insurance
- New value compensation : In case of total loss or theft, hepster pays out the new price.
- Worldwide & around the clock : Optimally protected in every situation, even in case of theft.
- No excess : In the event of damage, you will not incur any costs yourself.
- No age restrictions : Whether new or used - every bicycle and e-bike can be insured up to €20,000.
- Battery damage included : Damage or wear to the battery or electronics is covered.
- Accessories included : Loose accessories and luggage, such as saddlebags, locks or child seats, are insured up to €350 per claim.
- For every bike : All bicycles and e-bikes, including cargo bikes and carbon bikes up to 25km/h, can be insured.
- Fast help : Thanks to TÜV-certified customer service and fast claims settlement.
Hepster Insurance for Germany
Hepster Insurance for Austria
Why use hepster?
hepster takes insurance to a new, digital level, making it as easy to take out a policy as online shopping. hepster achieves this based on three principles:
- 100% flexible
- 100% digital
- 100% safe
With hepster, everything runs digitally and automatically – from booking your insurance and managing your contract to reporting claims. And all without tedious paperwork, complicated fine print, or hidden cancellation periods. This way, you're always covered for your (e-)bike, exactly the way you want it.
What tariffs does hepster offer?
All-round theft protection
The insurance covers simple theft, burglary, robbery and extortion, as well as partial theft, e.g., if the handlebars or luggage rack are stolen.
Comprehensive insurance coverage against theft, damage and wear and tear
Hepster's comprehensive insurance policy offers you all-round protection against damage, theft, and even wear and tear, 24/7. This includes accident, fall, and transport damage, vandalism, operating errors, as well as wear and tear, fire, storm, hail, and similar natural disasters. For e-bikes, battery and electronic damage are also covered.
Monthly or annual subscription
With hepster, you can choose between a monthly or annual subscription for your insurance. This gives you complete control and allows you to decide how long you need your coverage. Your hepster protection renews automatically on a monthly or annual basis. You can easily cancel your contract at any time with just 3 days' notice before the end of the term. Please note: The monthly subscription has a minimum term of 3 months.
Frequently asked questions about your hepster insurance
How can I insure my bicycle or e-bike with hepster?
How can I insure my bicycle or e-bike with hepster?
You can easily insure your (e-)bike with just a few clicks through our official insurance partner, hepster. Simply select your desired insurance policy based on your place of residence at hepster and comprehensively protect yourself and your bike in just a few steps.
Why is a distinction made between Austria and Germany?
Why is a distinction made between Austria and Germany?
Due to insurance regulations, your primary residence is crucial for choosing your insurance. Only if you provide it correctly can hepster guarantee insurance coverage for you in the event of a claim.
Do I need to specify an insurance amount?
Do I need to specify an insurance amount?
Yes, for optimal insurance coverage, it is necessary that you specify the purchase price of your bike including all accessories when booking your insurance.
Please note : Always keep the invoice or proof of purchase for your e-bike, which shows the date and the original purchase price. While this is not necessary for taking out insurance, hepster will need this information to process your claim in the event of damage.
Are there any requirements or prerequisites for a specific bicycle lock?
Are there any requirements or prerequisites for a specific bicycle lock?
No, unlike most other providers, hepster has no requirements or minimum value for a bicycle lock. Tip: For adequate theft protection, the bicycle lock should be worth approximately 10% of the purchase price.
About hepster
Founded in 2016, the Rostock-based InsurTech company hepster is taking insurance to a new, digital level, focusing on the needs of today's consumers. hepster creates the best possible insurance experience for its customers and partners. Insurance policies for (e-)bikes, electronics, sports equipment, as well as accident and travel insurance can be booked completely digitally with just a few clicks. At the same time, hepster develops customized solutions and seamlessly integrates them into the distribution systems of its partners. All essential business processes, including booking, document creation, and claims processing, are digital and fully automated. Since 2017, hepster has already won over countless partners and customers with its tailored insurance products. For its outstanding customer service and insurance performance, hepster has received several awards, including recognition from TÜV Saarland and renowned magazines. www.hepster.com | business.hepster.com